7 Reasons Dealers Use an After-Hours AI Receptionist
Some shoppers call after your showroom closes, after they've browsed your listings from home. If nobody answers, those calls ring out or land in voicemail. An after-hours answering service for auto dealers fixes that: the AI receptionist answers, takes the shopper's details and has them in your dashboard before your team comes in. Here's why.
01. Shoppers call after their own workday
Some people compare vehicles online when their day is done. They call when a listing catches their eye. If the store is closed, nobody hears it. The AI receptionist answers those evening calls.
02. No more full voicemail boxes
A full voicemail box turns the next caller away. The AI receptionist picks up and talks with each caller instead. Then it notes what they wanted.
03. Evening calls are waiting before you open
If overnight calls sit until someone clocks in, the shopper waits. With the AI receptionist, each one is already a summary in your dashboard. Your team starts the day knowing who called and why, and decides who to call first.
04. Your greeting and your questions, after hours too
The AI receptionist answers with your dealership's greeting. It asks the questions your sales team wants answered. We set both up and review them with you before it answers a real call.
05. The details a salesperson needs for the callback
Name and callback number. The vehicle they saw, new or used. Any trade-in, their timing and the best time to call back. Your salesperson calls back with all of it in front of them.
06. Your team keeps the sale
The AI receptionist handles the first call, not the deal. It takes the shopper's details so a salesperson can call back. The test drive and the deal stay with your team.
07. See the record your sales team gets
Each evening call it handles has a transcript and a summary in your dashboard, so you can judge what your team would get each morning.
FAQ
What is an after-hours answering service for auto dealers?
It answers your dealership's calls after your team has gone home and takes the caller's details. With VirtuAI, the AI receptionist does it, and the transcript and summary of each call are in your dashboard.
We're open late. Do we still need after-hours coverage?
That depends on when your shoppers call. Each call in your dashboard shows when it came in, so you can see for yourself.
Is it a live person?
No. It's an AI receptionist. It answers with your greeting and your questions, and a salesperson from your team calls the shopper back.
Can it book test drives?
No. It takes the shopper's details and preferred timing. Your team books it.
What does my team see in the morning?
Each evening call's transcript and summary in your dashboard: who called, which vehicle, any trade-in, their timing and the best time to call back.
What does it cost?
Current plans and prices are on our pricing page.
See everything the AI receptionist does for car dealerships
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